ABOUT THE ROLE

We’re looking for a friendly, reliable, and detail-oriented individual to be the first point of contact for the Shire of Dowerin. As Finance and Customer Service Officer, you’ll play an important front-line role in assisting community members, managing incoming enquiries, and supporting the Shire’s administration team.
This full-time position is responsible for providing quality customer service, overseeing records and mail management, and supporting accounts receivable functions, including debtor management, invoicing and follow-ups. The role also includes processing Department of Transport licensing transactions and handling a range of administrative tasks such as facility bookings, banking, ranger services, and reception support.
You’ll be an essential part of the team, contributing to the smooth and professional operation of our corporate services.

ABOUT THE SUCCESSFUL CANDIDATE

You are approachable, well-organised and confident using a range of systems and programs. You enjoy working with people and bring a positive, can-do attitude to your work.
ou have strong attention to detail and are comfortable supporting debtor management, invoicing and follow-ups, while managing multiple administrative tasks. You can prioritise effectively and maintain accurate records. Previous experience in customer service, administration, records management or finance will be highly regarded, particularly within local government. Training will be provided for the right person with a willingness to learn